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WordPress Guide

Getting Started with WordPress Hosting

Everything you need to point your domain, manage your site, and use every feature of your NordServ portal.

Pointing your domain Web file manager wp-admin dashboard Daily backups Multi-site plans Password reset

🌐 Pointing your domain

WordPress hosting needs a domain name pointed at your new server before SSL can activate — this is the one manual step in setup, since we don't control your domain's DNS. Right after signup you'll get a dedicated setup email with the exact records and IP addresses to use (they're not shown in the portal), which you'll create with whoever manages your domain's DNS (often your registrar, or Cloudflare if you use it in front of your domain).

  1. Log in to wherever your domain's DNS is managed.
  2. Create an A record: Name/Host @, Value = the IPv4 address from your setup email.
  3. Create an AAAA record: Name/Host @, Value = the IPv6 address from your setup email.
  4. Create a CNAME record: Name/Host www, Value = your bare domain — so www.yourdomain.com works too.
  5. Save — DNS changes typically take a few minutes to an hour to spread, occasionally longer. SSL and your login credentials are usually issued within 15 minutes of that.

Where exactly to click varies by provider — here's the general path for the most common ones:

  • Cloudflare: DNS → Records → Add record. Set every one of these records (A, AAAA, and CNAME) to "DNS only" (grey cloud) — never the orange proxy cloud.
  • GoDaddy: My Products → DNS (next to your domain) → Add a record.
  • Namecheap: Domain List → Manage → Advanced DNS → Add New Record.
  • Google Domains / Squarespace Domains: DNS settings → Custom records → Manage custom records.
Warning: If you use Cloudflare, these records must stay on "DNS only" (grey cloud) permanently — enabling Cloudflare's orange proxy on any of them will break SSL certificate activation.
Tip: Not sure who manages your domain's DNS? It's whoever you bought the domain from, unless you later moved DNS management to Cloudflare or another provider — check your original registrar first if you're unsure.

📁 Web file manager

Your service page includes a browser-based file manager, so you can upload themes, plugins, or edit files directly without needing an FTP client. SFTP access is also available if you prefer working from your own tools — the connection details are on your service page.

🔧 wp-admin dashboard

A direct link to your site's WordPress admin dashboard is always visible on your service page, so you never have to remember or type the /wp-admin URL yourself.

💾 Daily backups

Automatic daily backups are included free on every plan — there's nothing to set up. If you ever need a restore, contact us with the date you'd like restored to.

🧩 Multi-site plans

WP Pro and WP Agency plans host up to 5 separate WordPress sites on one plan — each with its own domain, its own wp-admin, and its own backups. Add a new domain to your plan anytime from your service page; there's no need to contact support for this.

🔑 Self-service password reset

If you're locked out of WordPress or your file manager, you can reset either password directly from your service page — no support ticket needed, and it takes effect immediately.

Still stuck? Check the FAQ or contact us — we'll answer directly.

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